Heating Instructions

Your meals arrive vacuum-sealed for maximum freshness.Please remove the plastic seal before heating.

  • Microwave (Fast & Easy)

    1. Remove the vacuum-seal plastic.
    2. Heat directly in the black tray your meal arrived in.
    3. Microwave on HIGH for 1–2 minutes.
    4. Check temperature; continue in 30-second intervals until warm.
    5. Plate and enjoy.

  • Stovetop (Chef-Style)

    1. Remove the vacuum-seal plastic.
    2. Transfer meal to a skillet or saucepan.
    3. Warm over medium heat for 3–5 minutes, stirring occasionally.
    4. Plate and enjoy.

  • Tips

    • Do not heat the vacuum-seal plastic.
    • Heating times vary by meal and microwave wattage.
    • Avoid overheating for best taste and texture.

Ordering

Can I cancel my order?
Yes — you can cancel your order by contacting us at least 48 hours before your scheduled delivery. Once your meals are prepared and packed, cancellations are no longer available due to the perishable nature of our food.
What if I want to speak to someone?
We’re here to help! Just reach out to our Customer Care team by calling (your phone number) or emailing (your email address). Our support hours are Monday–Friday, 8 AM–5 PM (PST).

Shipping

What countries do you ship to?
Sunfare currently ships within the United States only. We deliver nationwide, including to all 50 states. International shipping is not available at this time.
How long will it take to receive my order?
Orders typically ship out within 1–3 business days from confirmation. You’ll receive tracking information once your order is on its way, and most deliveries arrive within 1–2 business days after shipping, depending on your location.

Returns and Refunds

How do I return a product?
Because our meals are made fresh and perishable, we’re unable to accept returns. However, if there’s ever an issue with your order, please contact us right away — we’ll make it right.
How long will it take to receive my refund?
Once your refund is approved, it’s typically processed within 3–5 business days. Depending on your bank, it may take an additional 2–7 business days for the funds to appear in your account.